ZESA’s Prepaid Electricity System to Undergo Maintenance

Zimbabwe Electricity Supply Authority (ZESA) has announced a 3-day shutdown of its prepaid electricity system. According to the statement released by ZESA, the prepaid electricity system will be undergoing a scheduled maintenance and upgrading exercise. The maintenance is set to commence on Friday, 5 April 2023, and end on Sunday, 7 April 2023.

Customers Advised to Stock up on Electricity Credits

During the 3-day period, customers will not be able to purchase any electricity credits as the prepaid electricity system will be offline. As such, ZESA has advised customers to ensure that they have sufficient electricity credits to see them through the 3-day period.

The statement released by ZESA reads,

“This notice serves to advise all Valued Clients on the unavailability of the prepaid electricity token purchase system from Friday 5th of May 2023 extending to Sunday 7th of May 2023.

“This is to allow for major system maintenance on the prepaid vending system.

“Clients are therefore advised to make arrangements to purchase sufficient electricity tokens by the 4th of May to sustain them during the service disruption period.”


ZESA’s Efforts to Improve Electricity Supply

The scheduled maintenance and upgrading exercise is part of ZESA’s efforts to improve the electricity supply in Zimbabwe. In recent years, the country has been facing power outages due to a shortage of electricity. ZESA has been working to address this issue by investing in the maintenance and upgrading of its electricity infrastructure.