Job Alert: PSC Seeks Director of System Support & Management to Revolutionize Operations

Job Description

The Public Service Commission is inviting applications to fill the following vacant posts in the Office of the President and Cabinet.

  • Reports To: Chief Director Management Information Systems.
  • Department: Corporate Governance Unit.

Duties and Responsibilities

  • Participate in the formulation, implementation and review of the Unit’s Information Communication Technology policies and strategies.
  • Manage the Corporate Governance Unit systems, data and development projects and ensure their integrity and accuracy.
  • Develop mechanisms to ensure that the Unit’s systems are safe and protected against cyber-attacks as well as the availability of back-up systems on and offsite.
  • Attend to system failures and ensure that disaster recovery and business continuity plans are in place.
  • Coordinate the provision of assistance, information and documentation to system users.
  • Oversee the proper functioning of all hardware and local area network equipment in the Unit.
  • Manage the implementation and maintenance of internal and external Service Level Agreements.
  • Facilitate network connectivity of all servers, workstations, telephone equipment and other network appliances.
  • Manage the Unit’s website and other digital communication channels. 10. Supervise, coach and appraise subordinates.

Qualifications and Experience

  • A degree in Information Technology Management, Computer Science, Computer Engineering or equivalent.
  • A Master’s degree in the above mentioned field(s) is an added advantage.
  • Certification is an added advantage (i.e. Information Technology Infrastructure Library (ITIL), Information Technology (IT) Security)
  • At least eight (8) years experience in systems support and maintenance, two (2) of which must be at Deputy Director Level or equivalent.
  • Analytical, conceptual and problem-solving skills.
  • Good interpersonal skills demonstrated by the ability to interact at all levels within the organisation and with external parties.

Other Requirements:

Applications must be accompanied by performance appraisal reports for the last full cycle. A detailed C.V. with contact details and copies of national I.D. card, birth certificate and qualifications should be attached to the application. The C.V. must contain the following details -:

  • Full names (Surname first).
  • E.C. No.
  • Date and place of birth.
  • Full residential address.
  • Present Ministry/ Department.
  • Present grade and date of appointment thereto.
  • Relevant qualifications and experience.
  • Work experience.
  • Relevant vacancy announcement and reference number.


How to Apply

All applications should be submitted through the PSC email address:

NB: Applications that do not comply with the above requirements will not be processed. Candidates, [especially women], with relevant long-term in the private sector or in the non-state enterprises domain within and outside Zimbabwe are encouraged to apply.

Application letters, including detailed CVs and copies of certificates should be addressed to:

The Secretary

Public Service Commission

9th Floor, Social Security Centre

Corner Sam Nujoma Street/Julius Nyerere Way

Deadline: 10 July 2023